ECHO MOTORS LTD - TERMS AND CONDITIONS OF SALE
This agreement constitutes the terms and conditions of the sale of a used vehicle by Echo Motors Ltd (“the Dealer”) to the Buyer (“the Customer” or “Consumer”). By purchasing a vehicle from Echo Motors Ltd, the Customer agrees to be bound by these terms and conditions.
1. DEFINITIONS
1.1 Dealer/Seller/We/Us: Echo Motors Ltd, whose registered address is Horsham Rd, Five Oaks, Billingshurst RH14 9AL.
1.2 Customer/Buyer/Consumer: The person or entity purchasing the vehicle, as defined under the Consumer Rights Act 2015.
1.3 Vehicle: The specific vehicle described in the Order.
1.4 Contract: The legally binding agreement between the Dealer and the Customer.
2. FORMATION OF CONTRACT
2.1 An Order constitutes the Customer’s offer to purchase a vehicle. The Contract is formed upon the Dealer’s written acceptance of the Order.
2.2 The Contract is personal to the Customer and may not be assigned to any third party without the Dealer’s prior written consent.
2.3 The Sales Information provided by the Dealer forms part of the Contract but not otherwise.
3. VEHICLE SALES AND PURCHASES
3.1 All vehicles are sold as used and are available subject to stock and prior sale. The Dealer reserves the right to withdraw any vehicle from sale without notice.
3.2 Vehicles are sold “as described” at the time of sale. Customers are strongly advised to inspect vehicles before purchase, including arranging pre-purchase inspections and test drives if desired.
3.3 All prices are quoted in GBP (£) and include applicable taxes, registration fees, and licensing fees. A non-refundable admin fee of £299 is included in the price and covers administrative costs related to the sale.
3.4 A deposit is required to secure a vehicle. Deposits are generally non-refundable unless stated otherwise or required by law.
4. WARRANTY AND REPAIRS
4.1 Used vehicles may include a limited third-party warranty, typically for three months. The specific warranty terms, coverage, and duration will depend on the vehicle’s age, mileage, and other factors, as determined by the third-party warranty provider.
4.2 Extended warranties may be available for purchase. Customers should consult with the Dealer for details.
4.3 Maintenance or repairs performed by the Dealer may carry a limited warranty on parts and labor. Customers are encouraged to confirm warranty details with the Dealer’s service team.
5. DELIVERY AND COLLECTION
5.1 Unless otherwise agreed, delivery refers to the Customer collecting the vehicle from the Dealer’s premises.
5.2 The Estimated Delivery Date is an estimate only. The Dealer will make reasonable efforts to meet this date but is not liable for delays caused by events beyond its control (see Section 11, Force Majeure).
5.3 Risk in the vehicle passes to the Customer upon delivery. Full payment must be made upon delivery or collection.
6. TITLE AND OWNERSHIP
6.1 Title to the vehicle remains with the Dealer until full payment has been received, including any additional costs due under the Contract.
6.2 Payment must be made via bank transfer or debit card unless otherwise agreed. Credit card payments may incur additional charges and must be pre-approved by the Dealer.
7. TRADE-IN VEHICLES
7.1 Trade-in vehicles will be inspected, and offers will be based on the vehicle’s condition, mileage, and market value.
7.2 Offers for trade-in vehicles are valid only on the day of appraisal. Any outstanding finance on a trade-in vehicle must be disclosed by the Customer.
7.3 Negative equity on a trade-in vehicle may be rolled into the new financing agreement, subject to approval.
8. RETURNS POLICY
8.1 Returns are not accepted once a sale has been finalized, except as permitted under statutory rights in the Consumer Rights Act 2015.
8.2 If a vehicle is faulty or not as described at the time of sale, the Customer may be eligible for a repair, replacement, or refund.
8.3 Mileage Charges for Returns: In the event a vehicle is returned for any reason, the Customer will be charged £0.45 per mile for every mile driven while the vehicle was in the Customer’s possession.
9. DRIVER RESPONSIBILITIES
9.1 Driver Negligence: The Customer is responsible for ensuring the safe and proper operation of the vehicle after delivery.
9.2 If the Customer identifies a fault in the vehicle, they must cease driving the vehicle immediately to prevent further damage. The Dealer is not liable for any additional damage caused by the Customer’s continued operation of a vehicle with an identified fault.
9.3 Routine maintenance and care of the vehicle, including monitoring for signs of wear and tear, is the Customer’s responsibility.
10. CUSTOMER DATA AND PRIVACY
10.1 Echo Motors Ltd collects and processes personal data to facilitate sales, financing, and services. Data is handled in accordance with the Data Protection Act 2018 and the UK GDPR.
10.2 Personal data may be shared with third parties, including finance partners and insurers, for transaction processing. For more information, see our Privacy Policy.
11. FORCE MAJEURE
11.1 The Dealer is not liable for failure to fulfil the Contract due to events outside its control, including but not limited to natural disasters, war, strikes, supply chain disruptions, or failure to procure necessary parts.
11.2 If a Force Majeure event causes significant delays, the Customer may cancel the Contract and receive a refund for undelivered products.
12. TERMINATION
12.1 The Dealer may terminate the Contract if the Customer breaches its terms or the Dealer has reasonable grounds to believe the Customer intends to resell the vehicle commercially.
13. COMPLAINTS AND DISPUTE RESOLUTION
13.1 Customers with complaints should contact Echo Motors Ltd’s customer service team.
13.2 If a resolution cannot be reached, the Dealer may suggest mediation by an independent third party.
13.3 This Contract is governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of English courts.
14. NOTICES AND WAIVERS
14.1 Notices under this Contract must be in writing and delivered by first-class post or email. Notices will be deemed served within 48 hours of posting or upon electronic confirmation of delivery.
14.2 Waivers of any terms must be in writing and signed by an authorized Echo Motors representative.
15. VEHICLE DELIVERY FEES
15.1 The delivery fee associated with the transportation of any vehicle purchased through Echo Motors LTD is a non-refundable charge.
15.2 This applies regardless of whether the vehicle is returned to the dealership for any reason, including but not limited to dissatisfaction, warranty claims, or cancellation of the purchase.
15.3 This policy applies regardless of whether the delivery is facilitated directly by Echo Motors LTD or through a third-party delivery service. By agreeing to these terms, the customer acknowledges that the delivery fee is a service charge and not contingent on the subsequent condition or acceptance of the vehicle.
16. CUSTOMER RESPONSIBILITY
16.1 Customers are advised to carefully review all associated costs, including the non-refundable delivery fee, prior to finalizing their purchase.
16.2 The dealership shall not be liable for disputes arising from the customer’s misunderstanding of this policy.
CONTACT INFORMATION
Echo Motors Ltd
Address: Horsham Rd, Five Oaks, Billingshurst RH14 9AL
Phone: 07747 879005
Email: [email protected]
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